TRVL Care SMS Terms & Compliance

TRVL Care LLC (“TRVL Care,” “we,” “our,” or “us”) provides SMS/MMS text messaging services to communicate with customers regarding transportation services, service updates, and (when opted in) promotional offers. By opting in to receive SMS/MMS messages from TRVL Care, you agree to the following terms: 

By providing your mobile phone number and opting in, you consent to receive recurring text messages from TRVL Care related to:

• Reservation confirmations and appointment reminders
   
• Service updates, delays, or important notifications
   
• Promotional offers or special deals (only if you have explicitly opted in to marketing messages)
   

Message frequency may vary depending on your interaction with our services, but will not exceed 4 messages per month unless you initiate additional conversations.

• Message and data rates may apply depending on your mobile carrier plan.
   
• You will receive SMS notifications related to your registration and account activity. Message frequency varies based on your activity. Message and data rates may apply.
   
• Frequency of messages will vary by user activity, but you will not receive more than 4 recurring SMS per month unless you engage in additional conversations.

You may opt out of receiving text messages at any time by:

• Replying STOP to any message you receive from us.
   
• After you send STOP, you will receive a confirmation message to confirm that you have been unsubscribed. You will not receive further messages unless you re-subscribe by providing new consent.

For help with our SMS program:

• Reply HELP to any message you receive.
   
• Or contact us directly at:
   
  • Phone:  (833) 878-5227
     
  • Email:  stephen@trvlcare.com 

We take your privacy seriously.

• We do not sell, rent, or share your SMS consent information, phone number, or opt-in data with third parties.
   
• For full details on how we collect, use, and protect your information, please review our Privacy Policy

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless carrier and service plan. 

You must be at least 18 years old or have the consent of a parent or guardian to opt in to TRVL Care’s SMS program. 

 We may update these SMS Terms from time to time. Any updates will be posted on this page with a new “Last Updated” date. Your continued participation in our SMS program constitutes acceptance of these changes. 

If you have any questions regarding this SMS Compliance Policy or our messaging practices, you may contact us at:

TRVL Care LLC
2321 E. 28th Street, Suite 400

Signal Hill, CA 90755
Phone:  (833) 878-5227
Email: stephen@trvlcare.com