Unlike curb-to-curb services, TRVL Care Transportation provides door-through-door service. Whether you require ambulatory, wheelchair or gurney transportation, our highly trained staff is prepared to accommodate your needs. We will assist you out of your residence, to our vehicle, and safely escort you to check-in.
TRVL Care offers same-day courier and delivery service which supports the supply chain management of area hospitals, nursing facilities, pharmacies, and physician practices. Our same-day service includes delivery of small packages, files, records, medicine, medical supplies and protective equipment, linens, and more.
Base pick-up fees plus mileage apply for each transport. TRVL Care accepts multiple methods of payment to include all major credit cards, check, or cash. Discounts are available for those paying at the time of transport. Only approved clients with an TRVL Care Service Agreement will be invoiced for transportation services.
Our people are our greatest assets. For this reason, finding, training, and retaining the best employees is critical to accomplishing our mission. Employees are subject to rigorous screening and training which include background checks, drug testing, motor vehicle reports, health physical, CPR training, and extensive internal training regarding job-specific tasks and obligations.
Our non-emergency medical transportation vehicles are ADA-compliant and equipped with hydraulic lifts, side or rear entrance, state of the art securing devices to ensure safety and security, and extended roof and doors to ensure convenience and comfort when loading and unloading.
We specialize in a host of local and long-distance transportation throughout Los Angeles County and beyond. Our services include doctor and post-op appointments, hospital discharges, physical therapy, chemotherapy, dialysis, pulmonary and cardiac rehabilitation, stroke and rehabilitative services, family functions, personal errands, and more.
Understanding that our staff is our single greatest asset, TRVL Care is dedicated to effective recruitment, retention, training, development, and promotion of competent, reliable, and professional personnel.
Our driver evaluation and training programs are compliant with all laws and standards required by the State of California and are designed to ensure safety, competence and reliability. Each applicant is required to pass a physical, random drug and alcohol screening, and a background check.
Upon hiring, all drivers are subject to driver-in-training instruction to be conducted by senior drivers and overseen by senior management. The duration of such instruction will last between several weeks to months depending on a driver’s level of experience and their learning abilities.
With safety being the focal point of our training program, all drivers are required to perform a behind-the-wheel road test. Drivers are evaluated on judgment of vision, memory, reaction time, physical function, and cognition. In addition to effective vehicle operation, drivers receive an abundance of equipment training to include proper use of wheelchairs, stretchers, hydraulic lifts, and securing devices. Drivers are trained on how to properly load, secure, and unload ambulatory, wheelchair, and stretcher-bound patients.
Beyond the physical aspects of their job-related tasks, drivers are instructed on proper interpersonal skills to include effectively interacting and accommodating the needs of our aging clientele. Underscored by the need for privacy and confidentiality, drivers are educated on all HIPAA rules and regulations in addition to facility-specific policies and procedures. Various annual and semi-annual re-certifications are required for all drivers in addition to random drug and alcohol testing.
We are proud to provide local assisted transportation and prescheduled long distance appointments.
To Whom it May Concern,
I am writing this letter in support of the entire Trvl Care team. In my nearly 2 decades working in healthcare as a Director and Regional Director of Business Development I have never worked with a better partner for transportation.
The entire team at Trvl Care is always reliable and timely, but they are so much more than just that. They have honestly become a vital part of our team here at Orange Healthcare and Wellness. Whether it be a regularly schedule dialysis or a last-minute urgent appointment that was completely unexpected, we know we can always count on their support.
Their drivers do an excellent job of making our patients feel safe and comfortable, while also being extremely kind and supportive to our staff. Trvl Care has become our unquestioned go to company for all of our transportation needs.
I just want to send a HUGE thank you to Stephen and the team. You guys are seriously the best!
Warmest Regards,
Ryan Yerby, MBA
Director of Business Development
Office: (714) 633-3568
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